Privacy Policy
This policy applies to Felt Cats: Cozy Escape (ふぇるとにゃん) and its related services.
1. Information and purposes
- Account:Firebase user ID and identifiers, name or email supplied by Apple or Google, or the email address registered for email sign-in. Used for authentication, account management and cross-device continuity. Email sign-in passwords are sent directly to Firebase Authentication for verification; the operator does not store or log passwords.
- Game saves: Progress, coins, items, missions, ad reward history, active puzzles, authored stages and drafts. Used for local saves and automatic cloud saving and synchronization after linking.
- Rankings: Display name, weekly times, rank and solution moves. Used to display rankings and verify submissions.
- Community: Author and stage names, layouts, likes, difficulty ratings and reports. Used to publish, discover and assess stages and address inappropriate use.
- Support: Your email, message and optional screenshots. Used to respond, verify account ownership and investigate issues.
- Service and advertising data: Providers may process IP addresses, device identifiers, ad views and interactions, diagnostics and performance information for service delivery, advertising, security and fraud prevention.
For guest and linked play data, we send the number of completed stages and a statistics identifier to Firebase to understand progression and improve stages. Records are deduplicated after linking. This reporting does not send coins, inventory or active puzzles. Individual statistics records are not shown to other players.
2. Public information
Ranking names, times and ranks, and published stage names, authors, content and ratings are public. Email addresses, sign-in details, unpublished drafts, coins, inventory and active puzzles are not displayed to other players. Do not put personal information in display names or stage titles.
3. Service providers
We use Google Firebase for authentication, cloud saves, rankings and community stages; Apple and Google for sign-in; and Google AdMob and User Messaging Platform for advertising and consent. Providers may process data on servers outside your country.
4. Advertising choices
Use the consent screen when presented and your device settings to manage advertising or tracking permissions. Declining does not delete your progress. Rewarded-ad rewards are granted after the required viewing completes.
Where required, you can change ad consent in Settings → Privacy & Support → Ad privacy choices in the game. On iPhone and iPad, we may ask for tracking permission to use your advertising identifier. You can change this permission in device settings and play even if you decline.
5. Retention and deletion
Game data is kept locally or in the cloud while needed to provide the features. Disconnecting returns this device to a guest state but keeps the original account and its cloud data.
Account deletion removes the authentication account, cloud progress, inventory, creations and drafts, ranking records, published stages, likes, ratings and reports. Once accepted, writes are blocked and server erasure runs in the background. Other linked devices reset when they confirm deletion online. Offline copies are not erased remotely and immediately.
A temporary deletion receipt prevents old credentials from restoring deleted data. It is removed by daily cleanup after at least 24 hours following completion. Provider security logs, backups and legally required records follow their applicable retention rules. See account deletion instructions.
6. Protection and requests
We use encrypted communication, authentication and access controls. Contact us to request access, correction or deletion of your information. Account requests may require verification of ownership.
7. Contact and updates
TAKAYA SUZUKI
feltcats.support@taka-game.com
This page is updated when features or data practices change. Significant changes will be announced in the app or on this page.